1. UK GDPR Compliance Commitment
Pest Strike is fully dedicated to upholding the highest standards of data privacy, accountability, and transparency under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We ensure that every piece of personal data handled across our London and UK operations is managed responsibly, securely, and lawfully.
2. Key Data Protection Principles
Our operational workflows strictly reflect the foundational data protection principles:
- Lawfulness, Fairness & Transparency: Personal data is collected solely for transparent pest treatment contracts and client communication.
- Purpose Limitation: Information gathered during inspections is used strictly for pest management, billing, and warranty administration.
- Data Minimisation: We only request information directly relevant and essential to performing safe, effective extermination.
- Accuracy: Customer contact details and site history records are regularly validated and updated.
- Storage Limitation: Records are retained only for mandatory periods required by UK commercial warranties and statutory COSHH compliance.
- Integrity & Confidentiality: All records are secured using enterprise-grade encryption, firewalls, and strict role-based access.
3. Your Data Subject Rights
As a data subject under UK law, you have full legal rights regarding your personal information:
- Right of Access (SAR): Obtain a free copy of all personal records and treatment logs held about you.
- Right to Rectification: Request immediate correction of incomplete or outdated personal information.
- Right to Erasure: Request the deletion of your data when it is no longer required for statutory compliance.
- Right to Restrict Processing: Request restrictions on how your data is processed under specific circumstances.
- Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format.
4. Submitting a Subject Access Request (SAR)
If you wish to submit a formal Subject Access Request or have questions regarding our data protection compliance, please contact our Data Protection Officer:
We review and fulfill all verified Subject Access Requests promptly within 30 calendar days at no charge.
